Privacy and Operational Policies of Freedom Pro Detailing

Effective Date: May 22, 2023

1. Freedom Pro Detailing Online Information Policy:

1.1 Data Privacy and Security: We prioritize the privacy and security of your personal information. Your data is used exclusively for the purpose of providing detailing services and is not shared with third parties.

1.2 Data Deletion: To maintain data privacy, we automatically delete personally identifiable information submitted through our website after one year.

1.3 Third-Party Analytics: We do not use third-party analytics software, ensuring your browsing activity and personal information are not tracked externally.

1.4 Information Usage: Your personal information is used solely for detailing services and not for any other purposes.

1.5 Opt-Out of Data Brokers: At Freedom Pro Detailing, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. We do not communicate with or have any connections to data brokers. Rest assured that we will never sell your customer information to these entities. Your information is kept secure within our systems and is not shared or transferred to any third-party data brokers.

2. Interior Compartments Privacy Policy:

2.1 Confidentiality of Personal Items: At Freedom Pro Detailing, we understand that customers may store personal items, including papers with personally identifiable information, in compartments such as door panel pockets and seat back pockets. When cleaning your vehicle, we make every effort to respect the privacy and confidentiality of your belongings.

2.2 Center Console and Glove Box: Due to the private and confidential nature of the information that may be stored in the center console and glove box compartments, we do not clean or open these areas during the detailing process. This is done to ensure the privacy and security of your personal and confidential information.

2.3 Cleaning of Door Panel Pockets and Seat Back Pockets: As part of our detailing process, we will clean the door panel pockets and seat back pockets. In the event that personal items are found within these compartments, we have established the following procedure:

2.3.1 Handling Personal Items: If we find any personal items within the door panel pockets or seat back pockets, we will handle them with care and place them in a clear transparent bag.

2.3.2 Secure Placement: The bag containing the personal items will be securely placed back in the respective pocket. This ensures that all items remain in the pocket where we found them and are easily identifiable.

2.4 Handling of Personal Items: It is the responsibility of the customer to remove all or most of the personally identifiable information from the vehicle before the detailing process. However, in the event that personal items, including papers with identifiable information, are inadvertently left behind, we will handle them with the utmost care and confidentiality. We understand the sensitivity of these items and will ensure that they are securely stored during the detailing process.

3. Vehicle Drop-Off/Pick-Up Policy:

3.1 Customer Responsibility: You are responsible for the drop-off and pick-up of your vehicle at the designated location.

3.2 Waiting Accommodations: We are unable to accommodate customers waiting on-site for their vehicle to be detailed.

Please review and understand these policies before using our services. This document is a legally enforceable agreement between you and Freedom Pro Detailing. If you have any questions or concerns, please contact us for assistance.

Thank you for choosing Freedom Pro Detailing. We appreciate your trust and look forward to providing you with exceptional detailing services while safeguarding your privacy and data security.